Know about market updates

Most millennials respond to emails within 16 minutes

NEW YORK – Dec. 1, 2015 – How fast do clients expect a respond to their email? USC Viterbi School of Engineering recently looked at more than 2 million users who exchanged 16 billion e-mails over several months.
The researchers discovered some of the following patterns:
Responses usually come within an hour: Due to mobile devices, about 50 percent of e-mail replies were sent in less than 60 minutes, the study found.
Your e-mail isn’t likely to get a response after 48 hours: Researchers also found that if your e-mail hasn’t been responded to, you’re unlikely to get a response after 48 hours. If the recipient is going to reply, they will likely do so within a day or two of receiving your e-mail.
Millennials respond among the fastest: Adults between the ages of 20 and 35 have an average response time of 16 minutes – the second fastest behind teenagers, who respond within 13 minutes or less, on average. Response times rise to 24 minutes for adults between the ages of 35 to 50, and individuals over age 50 take an average of 47 minutes to reply. However, older adults also write longer messages compared to younger ones.
Women take longer: Women tend to take longer to craft a response – about four minutes longer – than men.
“If you’ve been emailing someone back and forth for a while – perhaps a potential prospect – there are some telltale signs that the emails have fizzled,” writes Amy Morin, a psychotherapist and the author of “13 Things Mentally Strong People Don’t Do” on “Initially, users mimic one another when it comes to the length of an email. So if you’ve written five paragraphs, expect a similar length e-mail in response. Users usually stay synchronized until the middle of the conversation. So when the other person’s emails start to change, it could signal they’re growing less interested in continuing the conversation. A delay that lasts longer than usual most likely signals the conversation is over.”
Morin notes that the best time to e-mail someone is during normal workday hours, most notably during the morning hours. E-mails received during the weekends and in the afternoon are more likely to get shorter replies.
Source: “Waiting for a Reply? Study Explains the Psychology Behind E-mail Response,” Forbes (Nov. 28, 2015)
© Copyright 2015 INFORMATION, INC. Bethesda, MD (301) 215-4688  
Source: Florida Realtors Feed

Leave a Reply

Your email address will not be published. Required fields are marked *